FAQ's
Frequently Asked Questions
What are the signs made from?
Our signs are produced using 18-gauge steel, and powder coated ensuring both sturdiness and longevity.
How does the sizing work?
Every sign is cut from a solid slab of steel. The size in inches you choose represents the size of the slab your sign is cut from. The size you choose stands for length of the longest side of the sign, and is about an inch shorter in order to fit within the slab of metal. Every sign varies in sizing slightly. Please refer to the images to find accurate sizing of your sign.
What colors are available?
We offer 5 color options: Black, Copper, Red, White, and Silver.
How are the signs installed?
Each sign comes with holes pre-cut into the metal for hanging. Hardware not included.
Can I personalize the sign?
We recommend personalizing each sign! Our signs can showcase your family name, date, business or membership. Some signs have 2 or more lines of customization options.
Can I use these signs for my business?
Absolutely! Our signs are versatile and can be personalized if multiple ways. If you are a business or non-profit and want to collaborate, email us at support@honeygrovemetal.com
What is the turnaround time for orders?
The production time can vary, but we strive to ship out orders within 5-7 business days. Each order is made to order. Check your email for shipping notifications and tracking information.
What if my sign arrives damaged or with a mistake?
In the unlikely event that your sign arrives damaged or with a mistake that was made on our end, please contact us within 14 days of receiving your order. We'll provide instructions for returns or exchanges, and your satisfaction is our top priority.
Do you offer international shipping?
Currently, we offer free shipping within the USA on orders over $99. We are expanding our shipping options for international orders in the future.